| ISO 9001 QUALITY MANAGMENT SYSTEM |
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| ISO 9001 Quality Management System came into existence in the year 1987 and is a generic standard for managing the processes of an organisation. The standard got subsequently revised from a procedural approach to Process based approach. The present standard has been revised on 2008. |
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"Generic" means that the same standards can be applied: |
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| - to any organization, large or small, whatever its product including whether its "product" is actually a service, in any sector of activity, and whether it is a business enterprise, a public administration, or a government department. |
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"Generic" also signifies that no matter what the organization's scope of activity, if it wants to establish a quality management system, then such a system has a number of essential features for which the relevant standards of the ISO 9000 families provide the requirements.
"Management system" refers to the organization's structure for managing its processes - or activities - that transform inputs of resources into a product or service which meet the organization's objectives, such as satisfying the customer's quality requirements, complying to regulations, or meeting environmental objectives. |
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"Generic" means that the same standards can be applied: |
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Managing costs and risks |
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Increasing effectiveness and productivity |
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Iidentifying improvement opportunities |
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Increasing customer satisfaction |
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A well-managed quality system has an impact on: |
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Customer loyalty and repeat business |
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Market share |
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Operational efficiencies |
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Flexibility and ability to respond to market opportunities |
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Effective and efficient use of resources |
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Cost reductions |
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Competitive advantages |
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Participation and motivation of human resources |
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Iindustry reputation |
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Control on all processes |
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| The objectives of Quality Management System meet all of the above in some form or the other.The system is practical and accessible to all employees within the organisation. |
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