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	:	022 2215 4128
	:	irqs@irclass.org

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Customer Feed Back Form

Indian Register Quality System

161 A, Maker Tower − E,

16th Floor, Cuffe Parade,

Mumbai − 400005

Ph.No: 022 − 2215 4128

/ 4162 / 4164

Fax.No: 022 − 22154250

E-mail : irqs@irclass.org

CUSTOMER FEEB BACK

Dear Sir

It is our basic policy to meet or exceed the customer needs and expectations and pursue excellence. To gauge and to improve upon our service and to serve your needs and expectations in the best possible manner, we desire to have your feedback.

Please spare few minutes of your valuable time, evaluate and tick the column you consider appropriate for us.

Customer Feed Back Form
Company Name	:
Address	:
Date	:
Name of the Person	:
Job Title	:
Ref. Standard	:
Ref. Audit	:

Sr. No

Description

Expressions

RESPONSE

1.1

Timely response to Queries

1.2

Timely receipt of Quotation

1.3

Schedule of Audit dates

1.4

Receipt of final certificate after Audit

2.	CONDUCT OF AUDIT

2.1

Audit planning & Auditors preparedness

2.2

Auditors interpretation of the standard as applicable to your company

2.3

Extent of check by the auditors verifying compliance

2.4

Extent of benefit as a result of audit

2.5

Auditors attitude towards the auditee

2.6

Team Leaders presentation in the closing meeting & resolving of any open issues

2.7

Overall Satisfaction

Expectation / Comments if any

Expectations / comments, if any, of IRQS Services to enhance your satisfaction (Attach additional sheet, if required)

Our Motto: “To Satisfy Customer through Prompt And Professional Service"